Elevating VA Business Efficiency: The Power of Standard Operating Procedures
To be a successful Virtual Assistant, efficiency and consistency are paramount. And VAs, known for their flexibility and scalability, can...
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Ingrid Bayer
Nov 17, 20232 min read
Mastering the Art of Exceptional Customer Service in a Virtual World
For anyone running an online or virtual service-based business, one of the key ingredients to achieving success often boils down to...
23 views
Ingrid Bayer
Feb 2, 20232 min read
Stop Talking and Start Listening
I always say that communication – GREAT communication – is the ‘alpha and omega’ of a successful business. In online or remote delivery...
71 views
Ingrid Bayer
Jan 20, 20233 min read
To Niche or not to Niche... that is the question
I’ve spoken with countless VAs pre-launch who feel they’ve failed before they’ve even started simply because they do not have a niche. ...
34 views
Ingrid Bayer
Jan 29, 20203 min read
The Argument for Onshore vs Offshore VAs
Not so long ago, I had a fairly drawn out Facebook 'discussion' with the Administrator of a Facebook group for Australian Businesses with...
371 views
Ingrid Bayer
Nov 27, 20195 min read
7 Productivity Tips for Effectively Managing Multiple Clients and Projects
Working as a VA or business owner often involves managing expectations and delivering outcomes for multiple clients across many projects.
196 views
Ingrid Bayer
Aug 27, 20192 min read
Welcome Aboard - why client onboarding is so important
More than sending through a contract to sign... In fact, some of the more crucial steps happen after you have that precious signature.
324 views
Ingrid Bayer
Apr 24, 20182 min read
Building Customer Service Excellence
Achieving Customer Service Excellence in your own VA business - or any business for that matter - doesn’t have to be daunting. In fact,...
20 views
Ingrid Bayer
Nov 8, 20172 min read
Why being a self-employed Virtual Assistant / Home Based Business Owner Rocks my World!
Our daughter recently gave birth to her second child (our second grandchild)… which is pretty amazing – especially since I don’t feel old...
31 views
Ingrid Bayer
Oct 18, 20171 min read
Virtual Assistants – an idea whose time has definitely come!
As Bob Dylan famously sang in 1964, “…the times, they are a-changin’”. Indeed, this sentiment rings true even today in what is...
14 views
Ingrid Bayer
Aug 15, 20174 min read
How Cultivating a Business Mindset will Help you Achieve Business Success
In my experience, I believe strongly that the ability to develop a sound business mindset is profoundly critical to your business’s...
62 views
Ingrid Bayer
Jul 14, 20172 min read
Are you Letting the Side Down?
How many times have you heard about, or had a conversation with a business owner who has made a comment like this: “The last VA we had...
21 views
Ingrid Bayer
Jun 15, 20173 min read
Are you Unconsciously Sabotaging your Small Business Success?
Being in small business is not an easy feat… it’s often about juggling lots of balls all at once. However, sometimes without even...
17 views
Ingrid Bayer
Dec 7, 20162 min read
It Really is All About Communication
Working remotely or virtually with any measure of success involves a commitment to communicating in a manner that works effectively for...
16 views
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