Last Saturday morning, I found this Tim Ferriss quote and it resonated with me as I began to prepare for another day... (yes, it was...

Let’s face it… starting your own business is super exciting. I remember the feeling only too well. That rush of adrenaline when, after...

I want to share something with you... last night, Melissa (one of my amazing team members here at VA Institute) and I jumped on a call...

I don’t know about you, but the Christmas and New Year break always seems to be the time I spend reviewing my business results, and...

Working as a VA or business owner often involves managing expectations and delivering outcomes for multiple clients across many projects.

Networking… we’ve all heard people postulate about the importance of it, and honestly, I understand if your eyes start to glaze over...

When Ingrid told me she was going to put together a Summit, especially for VAs - with content we wanted to hear - I knew I had to be there.

I've been a VA since 2008, and it's a career I've loved from the word go. I thought I'd take a moment to share with you my personal...

So Christmas is over and another year is just on the horizon… 2018 is about to be the ‘year that was’, and 2019 is the year where our...

As life gets busier and time seems to be inexplicably speeding up, more and more of us are wanting to achieve a true work-life balance....

Let’s be honest, if you are in a business that doesn’t understand or embrace a customer-centric approach, chances are that you’re not...

Achieving Customer Service Excellence in your own VA business - or any business for that matter - doesn’t have to be daunting. In fact,...

So many business owners think only about the cost when outsourcing various tasks or roles in their business. Quite understandably, they...

So often I’m asked the question about how best to transition across to working as a Virtual Assistant. To be honest, there are many ways...

With the continued growth in the Virtual Assistant (VA) industry around the world, and in Australia, there are more and more VA...

As Bob Dylan famously sang in 1964, “…the times, they are a-changin’”. Indeed, this sentiment rings true even today in what is...

I remember starting my own Virtual Assistant business like it was yesterday: the sense of excitement coupled with a feeling that I was...

In my experience, I believe strongly that the ability to develop a sound business mindset is profoundly critical to your business’s...

How many times have you heard about, or had a conversation with a business owner who has made a comment like this: “The last VA we had...

Being in small business is not an easy feat… it’s often about juggling lots of balls all at once. However, sometimes without even...