Last Saturday morning, I found this Tim Ferriss quote and it resonated with me as I began to prepare for another day... (yes, it was...

Times are tough, and thanks to the COVID-19 pandemic and ensuing fallout, the business landscape has changed dramatically leaving many...

Getting communication right when you’re an Online Business Operator or Virtual Assistant is critical, and so too is managing...

Not so long ago, I had a fairly drawn out Facebook 'discussion' with the Administrator of a Facebook group for Australian Businesses with...

Working as a VA or business owner often involves managing expectations and delivering outcomes for multiple clients across many projects.

Networking… we’ve all heard people postulate about the importance of it, and honestly, I understand if your eyes start to glaze over...

When Ingrid told me she was going to put together a Summit, especially for VAs - with content we wanted to hear - I knew I had to be there.

More than sending through a contract to sign... In fact, some of the more crucial steps happen after you have that precious signature.

A sound business mindset is profoundly critical to your success. Ultimately, the ability to succeed starts and ends with YOU.

I read a great post yesterday which was written by a highly regarded VA Colleague of mine who was speaking about the importance of...

So Christmas is over and another year is just on the horizon… 2018 is about to be the ‘year that was’, and 2019 is the year where our...

As life gets busier and time seems to be inexplicably speeding up, more and more of us are wanting to achieve a true work-life balance....

Let’s be honest, if you are in a business that doesn’t understand or embrace a customer-centric approach, chances are that you’re not...

Achieving Customer Service Excellence in your own VA business - or any business for that matter - doesn’t have to be daunting. In fact,...

So many business owners think only about the cost when outsourcing various tasks or roles in their business. Quite understandably, they...

So often I’m asked the question about how best to transition across to working as a Virtual Assistant. To be honest, there are many ways...

With the continued growth in the Virtual Assistant (VA) industry around the world, and in Australia, there are more and more VA...

Our daughter recently gave birth to her second child (our second grandchild)… which is pretty amazing – especially since I don’t feel old...

As Bob Dylan famously sang in 1964, “…the times, they are a-changin’”. Indeed, this sentiment rings true even today in what is...

I remember starting my own Virtual Assistant business like it was yesterday: the sense of excitement coupled with a feeling that I was...