I've been a VA since 2008, and it's a career I've loved from the word go. I thought I'd take a moment to share with you my personal...

I read a great post yesterday which was written by a highly regarded VA Colleague of mine who was speaking about the importance of...

So Christmas is over and another year is just on the horizon… 2018 is about to be the ‘year that was’, and 2019 is the year where our...

In any business, there is the potential that you are going to come across a client who could be deemed as being “difficult”. When this...

I started this VA (Virtual Assistant) journey way back in 2008, and I now absolutely love the VA lifestyle. I spend my days working with...

In this world of hyper-connectivity where everyone is seemingly super accessible, I wonder if we really understand how important the old...

As life gets busier and time seems to be inexplicably speeding up, more and more of us are wanting to achieve a true work-life balance....

Let’s be honest, if you are in a business that doesn’t understand or embrace a customer-centric approach, chances are that you’re not...

Achieving Customer Service Excellence in your own VA business - or any business for that matter - doesn’t have to be daunting. In fact,...

So many business owners think only about the cost when outsourcing various tasks or roles in their business. Quite understandably, they...